Comunicarea în procesul de îngrijire

Abstract

Communication is an integral part of the dynamism of social processes as well as their explanatory tool. Its main features are understanding, knowledge, socialization, influence and persuasion. Communication in nursing is different because of the context, involved behavioural typologies and the characteristics of the care process. It is carried out according to the general principles of communication adjusted to the specific of care activity. Effective communication leads to increased compliance of the patient to treatment, improved dependence and improved satisfaction from the patient. Benefits are for nurses, too, namely strengthening the image of professional nursing, permanent and progressive development of communicative competence.